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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will show up. It contains in-depth info about all the actions that you can perform on the given page. Each pop-up window shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast library of educational videos illustrating how to use our web hosting Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you need, take a glance at our comprehensive Frequently Asked Questions database, which covers questions asked by real clients and provides practical solutions. We frequently update our Frequently Asked Questions section with new articles so as to embrace all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, you can touch base with our fantastic team of tech support engineers available 24x7x365 and eager to help you with any query. Each trouble ticket you submit will be replied to within 60 minutes (the average response time being just 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 236717

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com